How much is the shipping fee?
For purchases made at http://www.dericlub.com.tr
, the shipping fee is 50.00 TL. http://www.dericlub.com.tr
Which
courier company will deliver my order?
Your orders will be shipped securely with Sürat Kargo or Yurtiçi
Kargo.
When will I
receive my order?
If the item is in stock, your order will be dispatched within 1–4 business
days. If it is out of stock, it will be shipped within 7 business days.
Please note that delivery estimates are calculated based on business days and
do not include weekends or public holidays. Orders placed on weekends or
holidays will be processed on the next business day and shipped within 1–4
business days.
Once your order has been shipped, you will receive a notification via email
and SMS. Your tracking number will also be available in the "My
Account" section.
How can I
track my order?
Click the arrow next to your name in the top menu and select "My
Orders." On the page that opens, you can view the status of all your
orders.
Once your order is shipped, a confirmation email will also be sent to you.
What happens
if I'm not home when my order is delivered?
If you are not available at the provided address, your package will be
delivered to the nearest Sürat Kargo branch, and a notice will be left
for you.
You must collect your package from the designated branch within 3 days.
If not collected within this period, the package will be returned to DeriClub.
If you wish to have the returned order reshipped, a new shipping fee will be
charged, and the order will be resent with cash on delivery for the
shipping cost.